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Last Updated: September 2022
This statement outlines the privacy policy adopted by Finoryx AI (“we” or “our”) for its products and services (“Services”) and website (“Website”). Protecting your privacy and the confidentiality of your information is essential to how we deliver our services and operate the website.
Our services and website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before use.
All information we obtain while providing our services is treated as confidential. We implement robust technical, security, and organisational measures to protect personal data (as defined below) from unauthorised processing, accidental loss, destruction, damage, theft, or disclosure.
When you submit information through our website, you may be required to provide personal details such as your name, email address, phone number, date of birth, and various identification documents. This information is used for identity verification, account management, technical support, and fulfilling contractual and legal obligations. We may send important notifications and, with your consent, provide updates about products and services via SMS, email, or other channels. You can manage your notification preferences and unsubscribe at any time.
This section explains how we collect data from different groups: website visitors (“Visitors”), users (“Users”), and business partners (collectively “Partners”). Personal data includes IP addresses, names, contact details, and information related to our relationship, as defined under applicable data protection laws.
By accessing this website, you consent to the collection and use of your personal data. If you do not agree with these terms, please do not use the website. We may collect information through page browsing activity, IP addresses, and cookies. We also process data voluntarily submitted through forms and registration processes.
We process personal data to enhance, understand, and personalise our website and services. This includes improving accuracy, communicating services, providing support, fulfilling contractual obligations, and collaborating with partners. Any processing is based on consent or a valid legal basis.
The table below summarises the purposes and legal bases for processing personal data:
| Registering as an account holder | Your consent; performance of services or contractual obligations |
| Providing and using the services | Performance of services or contractual obligations |
| Operational updates | Performance of services or contractual obligations |
| Responding to enquiries and providing support | Legitimate interests or performance of services |
| Tailored services, advertising and marketing | Legitimate interests or your consent |
| Improving and developing new services | Consent and legitimate interests |
| Sending advertising and marketing materials | Your consent |
| Analysing effectiveness of marketing campaigns | Legitimate interests or consent |
| Performing various support activities | Legitimate interests or performance of services |
| Analytics (including statistical analysis) | Legitimate interests |
| Protecting interests, rights and assets | Legitimate interests or legal obligation |
We may share information with service providers, partners, and contractors. For visitors and users in European data regions, data processing complies with GDPR and applicable data protection laws.
To deliver services and collaborate with partners, we collect and process specific types of data. Partners remain responsible for their data, and we may access it through secure channels.
We rely on partners’ consent or legitimate interests when processing personal data. Aggregated data may be created for development and quality improvement purposes.
Depending on the data type, we may act as controller or processor:
When services involve processing personal data on third-party platforms:
We use administrative, organisational, and technical safeguards to protect personal data from unauthorised access, disclosure, alteration, loss, misuse, or damage. When sharing data with third parties, we ensure they adhere to the same data protection standards and impose contractual obligations for exclusive and secure processing in line with this policy.
If you believe your interaction with us has been compromised, please notify us immediately. While we maintain strong security measures, no system is completely immune to third-party attacks. Users acknowledge the inherent risks and possibility of breaches.
For detailed information about the types of cookies and tracking technologies used on the website, why they are used, and how to accept or reject them, please refer to our Cookie Policy.
While browsing the website, users may encounter links to external websites that we do not control. We are not responsible for the content or privacy policies of these sites. We recommend reviewing the privacy policies of any third-party websites before disclosing personal data.
Data (including personal data) is retained only as long as necessary. Visitors and/or users with active accounts are responsible for timely deletion of their data. Upon termination of an account or partnership, personal data collected through the website and/or services will be deleted in accordance with applicable laws and our internal policies.
Withdrawing consent to process personal data may restrict access to some or all requested services and will not give rise to any claims or disputes.
Users have specific rights regarding their personal data:
We will only send advertising and marketing materials with your consent, using personal data and contact details. Consent can be withdrawn at any time by sending a written notice to the provided email address.
By using the website and/or services, visitors, users, and/or partners are deemed to have read and accepted this policy. Any objection means you should stop using the platform. We reserve the right to modify the policy and encourage users to review updates regularly. Continued use after changes constitutes acceptance.
We may disclose personal data without prior permission if necessary to establish identity, contact details, or pursue legal action against individuals suspected of violating rights or property. Disclosure will occur when legally required.
For any matters concerning privacy and data protection, please contact our designated “Data Protection Officer” at [email protected].
